Our Story

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 At Vital Nest Homecare, we are not a faceless organisation—we’re a family-run company (there's only 2 of us) built on real compassion, lived experience, and meaningful relationships. Founded in July 2024, our mission is to offer something that’s been missing from many care services: a personal, ethical approach that truly puts people first.

What makes us different is that we don’t just run the business—we deliver the care ourselves. As hands-on founders, we are directly involved with our clients every day. This isn't just our job—it’s personal. We know what it feels like to be let down by the system, and we’re here to change that experience for others.

Too often, care becomes rushed and impersonal. At Vital Nest, we take the time to really get to know the people we support—their preferences, routines, and stories—because great care starts with understanding the individual. Every client is treated with dignity and respect, and every member of our team is valued and supported.

We believe great care can only happen when the people delivering it feel respected too. That’s why we’re equally committed to looking after our team. We invest in training, encourage a healthy work-life balance, and foster a culture where carers feel heard, supported, and proud of the work they do.

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 “I started Vital Nest Homecare because I was tired of seeing care companies forget why they began. Too many stop listening, cut corners, and treat people like numbers. I wanted to create a service where care is personal again—where clients feel seen, and carers feel valued. I have seen it first hand in my 11 years in Domiciliary Care and something needs to change.”
— James Lambert-Coler, Founder 

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If you're looking for care that’s truly personal—or a care employer who genuinely values you—choose Vital Nest Homecare: a service driven by heart, fairness, and the unwavering belief that better care is not just possible, but essential.